1. Introduction

Welcome to vulcanoceancharter.com. We are committed to protecting and respecting your privacy. This privacy policy describes how we collect, use, and protect the personal information you provide to us when using our website and services.

2. Data Controller

The data controller of your personal information is Vulcano Ocean Charter S.L., with Tax Identification Number (CIF): B13716212, located at CALLE SAN ANTONIO, S/N – EDIFI. 38677, ADEJE, SANTA CRUZ DE TENERIFE. For any inquiries related to the protection of your data, you can contact us at: info@vulcanoceanexperiences.com.

3. Personal Data Collected

We collect the information you provide directly, such as:

  • Name and surname
  • Email address
  • Phone number
  • Payment information
  • Booking details for excursions

We also collect information automatically, such as:

  • IP address
  • Browsing data (cookies)
  • Device type

4. Purpose of Data Processing

We use your personal data for the following purposes:

  • To process and manage your excursion bookings.
  • To communicate with you to confirm or modify your bookings.
  • To send promotional information and special offers (with your consent).
  • To improve our services and user experience on our website.

5. Legal Basis for Processing

The processing of your personal data is based on:

  • Your explicit consent.
  • The necessity to perform a contract or take steps at your request before entering into a contract.
  • Compliance with legal obligations.

6. User Rights

As a user, you have the right to:

  • Access your personal data.
  • Request the correction of inaccurate data.
  • Request the deletion of your personal data.
  • Restrict the processing of your data.
  • Object to the processing of your data.
  • Port your data to another service provider.

You can exercise these rights by sending a request to [contact email].

7. Data Security

We adopt the necessary technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

8. International Data Transfers

Your data may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that these transfers comply with current legislation through standard contractual clauses or other legally accepted mechanisms.

9. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

10. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. We will notify you of any changes through our website or direct communication.

11. Contact

If you have any questions about this privacy policy, please contact us at: